Terms & Conditions
Sales Terms for Day Old Chick Purchase
Pricing:
Prices are subject to change without prior notice.
Minimum Order Quantity (MOQ):
The MOQ is 500 chicks. Orders below this quantity may be subject to additional charges.
Payment Terms/Options:
Payment in full is required upon order confirmation and acceptance to ensure quantity guarantees.
Alternatively, payment of a non-refundable reservation deposit of 50% is necessary for order acceptance, with quantities subject to change based on hatchability rates. Final balances must be paid no later than 10 days before delivery/pickup, utilizing accepted forms of payment.
An email and/or a phone number is required for chick pick-up notification. All sales are final, restrictions apply for refunds (see additional terms and conditions below).
Delivery/Pickup:
The Buyer is responsible for arranging pickup and/or covering delivery charges. Delivery may be available for $150.00 plus an additional fuel surcharge of $4.00 per Kilometer (km).
Quality:
Chicks are guaranteed to be healthy at the agreed upon pick-up time and date at the facility of the Grenada Chick Inn Farm Ltd. (“the Seller). This guarantee shall be void if pick-up does not occur by 4:00 pm on the pick-up day. Hatchery guarantees 90% accuracy on sexed birds.
Inspection and Title and Risk of Loss:
Title and risk of loss shall pass to Buyer upon pick up and/or upon exiting the facility of the Seller. The Buyer should inspect chicks and notify the Seller of any defects or discrepancies before exiting the Facility. Failure to notify the Seller before exiting the Facility shall constitute acceptance of the Chicks by the Buyer.
Refunds/Returns:
Refunds or replacements will be considered for chicks found to be unhealthy or not as described before exiting the facility. A refund of up to 25% of the purchase fee may be granted for orders paid in full if cancellation occurs no later than 7 days prior to pick-up.
Customer Support:
For inquiries or support, please contact us at (473) 444-4243 or info@chickinnfarm.com during our operating hours of 8:30 am to 4:30 pm Monday to Friday.
Value Added Services:
The Seller may provide value-added services or benefits at a fee to customers who have purchased and received chicks from the Seller such as brooding heater rentals, Veterinary support consultation, slaughtering and processing (special conditions apply).
Contract:
The Buyer acknowledges that upon placing an order, they are obligated to accept the goods as per the agreed terms. By purchasing chicks from the Seller, The Buyer agrees to abide by these sales terms.
Breach of Contract:
In the event the Buyer fails to pick up or arrange for the delivery of the ordered chicks on the agreed-upon date and time, such failure shall constitute a breach of this contract. The Buyer will be granted a rectification period of up to 24 hours following the agreed-upon delivery time and date to collect the chicks. Should the Buyer fail to rectify the situation within this specified period, the chicks will be deemed abandoned by the Buyer. In such circumstances, the Seller reserves the right to recover and/or mitigate any losses incurred. Consequently, the Buyer shall forfeit their payments, and the Seller shall have the discretion to dispose of the chicks as deemed appropriate.
Waiver:
The failure of the Seller to enforce any provision of these terms does not constitute a waiver of such provision or the right to enforce it in the future.
Legal Compliance:
The Seller will adhere to all relevant laws and regulations governing the sale and transportation of chicks and the Buyer are responsible for compliance with any local regulations regarding the ownership and care of these chicks.
Note: These terms are subject to change at the Seller’s sole discretion.